Latest posts
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MSMEs should automate the hand-offs, not the relationships
AI tempts MSMEs to automate everything. We argue for automating hand-offs and routine replies while keeping relationships human, with Openink Hub as context.
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AI in finance must explain itself
AI that comments on people’s money must show its reasoning. Our view on why explainability is essential, with pre-launch fintech Bankys’ planned insights.
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Digital transformation in regulated work starts with data discipline
Regulated industries want AI, but transformation starts with clean, traceable data. Our view, with eTrialTrack’s validated EDC platform as the example.
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Craft businesses should adopt technology on their own terms
Craft businesses feel pressure to digitise everything. Why we favour technology that serves the craft, with a Bangalore HD and airbrush makeup artist.
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Electrification is the digital transformation small transport businesses actually feel
Digital transformation talk focuses on software. We argue that, for small transport businesses, electric vehicles are the transformation they feel most.